This Thai island resort manager seeks big-city bustle abroad.
Q What’s new at your resort, Trisara?
A Our seafood restaurant, set right on the beach. It’s similar to the nicer seafront restaurants on Capri or St-Tropez.
Q You founded the resort more than a decade ago. How do you keep it interesting?
A A small, exclusive resort like this is never boring. Each day new guests arrive, each bringing different needs. The property has 16 hectares of jungle above a private bay, so just the landscaping alone is a full-time job.
We have 500 employees and 30 privately owned residences. Between the owners, their guests, the hotel guests and tropical weather, there is no downtime. I’m lucky as I live next door, so even when days are long, I get to see the family a lot.
Q Do you often get home to Sydney?
A At least a couple of times a year. I’m always there in April to march with dad’s 460 Squadron RAAF on Anzac Day. I love it.
Q How often do you travel elsewhere?
A To Europe at least twice a year, and we take a family holiday in July-August.
Q Where do you holiday?
A I love big bustling cities, no palm trees, and I love feisty taxi drivers so London, New York or Hong Kong. I like to be able to take the kids to shows, theatre and see contrasts to our life. We went to Queenstown, New Zealand, in July and had a wonderful week of freezing and skiing.
Q What do you think makes for good airline service?
A It’s all about recognition: passengers and guests want to feel special and welcomed.
Q Who do you fly with?
A Qantas. I like the in-flight entertainment. I also like Neil Perry’s food. Neil worked with us when we opened Trisara, and our chef has worked at Rockpool in Sydney, to get a feel for the simple, beautiful way Neil presents food and his commitment to great produce.
Q A cabin baggage essential?
A Headphones. I love my Bowers & Wilkins.
Q Have interesting guests given you advice?
A Henry Kissinger used to stay with us. I asked, “How was your flight, Dr Kissinger?” His reply: “Have you ever flown, Anthony?” I said, “Yes,” and he said, “Well, it was just like that. The plane took off, we flew awhile and then it landed.” Keep things simple.
The original release of this article first appeared on the website of Hangzhou Night Net.